Can I use VoIP for my business, too?
Monday, June 8th, 2009
Using VoIP for business
Residential VoIP (Voice over Internet Protocol) phone service can save you money and business VoIP might even save you considerably more.
Because of the flexibility of Voice over IP technology and its low cost, you can select a business program from some VoIP service providers that gives you the expanded minutes you need, a fax line, and even a low priced 800 number for incoming calls from prospects and customers.
If you operate a very small home-based business, you could probably use residential VoIP, possibly adding a fax line for around $10 per month and maybe a “piggy back” line that uses your primary connection but rings differently to give the impression of multiple phone lines to your callers.
Depending on your in/out fax and call volume, you still may be better served with a business VoIP that includes a fax line and allows unlimited minutes of use without extra charges.
To control and lower your business telephone costs, you could take advantage of a “soft phone” option from some VoIP providers that allow you to take your VoIP service with you when you are away from the office. Using your laptop computer or VoIP phone handset, you can place and receive calls from hotel rooms and airports to stay connected to your staff and customer base for a low monthly fee.
With no roaming or surcharges incurred for using another carrier’s cell towers, this option may be almost as convenient and possibly less expensive than using your cell phone all of the time for this purpose.
The added flexibility and power of VoIP solutions might allow you to monitor, evaluate, track, and respond to your business incoming calls faster and more effectively. Many software options, most of which are included in your monthly flat fee, for call forwarding, voice mail flexibility, and other features for VoIP telephone management could both save you money and improve the quality of your business operations.
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